While the COVID-19 pandemic continues to disrupt businesses worldwide, the importance of staying connected becomes all the more apparent for small and medium-sized enterprises (SMEs) across the Asia Pacific region. When post-pandemic recovery starts, digital platforms would become a locomotive to assist them on the road to revival and success.
In order to gain greater access to diverse global markets and mitigate the risk of supply chain disruption, SMEs can use e-commerce platforms as an important channel of connection. The survey of more than 1,500 businesses in the Asia Pacific discovered the following benefits organizations can reap from digital transformation initiatives