Lately at RNDPOINT we noticed that leaders among credit unions have already acknowledged the fact that almost a quarter of their members would prefer to move to alternative financial institutions if credit unions fail to innovate their services. Some of them are making certain steps in partnering with the vendors of credit union software in an attempt to ensure better meeting members’ expectations and needs.
And here another problem arises. How to choose a competent and experienced vendor for that? Here are some hints about what to look for in a vendor for credit union software to make successful innovation and ensure seamless end-to-end customer journeys.